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How to redeem

In order to redeem your discount, promotional or voucher code, simply enter it into the provided field during the third ordering step. Some items are excluded from discount campaigns and coupons. These items are labelled accordingly in the webshop. If you forgot to enter your code during the ordering process, -you can still redeem it, provided that the order has not been paid or shipped out yet, by contacting our customer service – via email to service@hhv.de or via phone Monday to Friday between 9 am and 6 pm at +49 (0)30 2938 12 31.